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CUSTOMER SERVICE THAT GETS RESULTS

By (author) O'tega Samuel Emorwodia

Are you finding it hard to make your customers come back to buy from you?Are your customer “porting” to your competitors?Are you having trouble winning over new customers?In Customer Service That Gets Results, O’tega Samuel Emorwodia illuminates common failures within the service industry and explores the strategies and tactics used by other businesses that have won. He examines why these businesses are producing amazing profits through their customer service - having numerous return/repeat customers, positive word of mouth recommendation and new customers.Whether you run a big global brand or an independent professional or a small business owner, customer service needs to be part of your leading edge.In this book, you’ll see what customer service can deliver to your bottom line especially in disrupted and changing times.

Are you finding it hard to make your customers come back to buy from you?Are your customer “porting” to your competitors?Are you having trouble winning over new customers?In Customer Service That Gets Results, O’tega Samuel Emorwodia illuminates common failures within the service industry and explores the strategies and tactics used by other businesses that have won. He examines why these businesses are producing amazing profits through their customer service - having numerous return/repeat customers, positive word of mouth recommendation and new customers.Whether you run a big global brand or an independent professional or a small business owner, customer service needs to be part of your leading edge.In this book, you’ll see what customer service can deliver to your bottom line especially in disrupted and changing times.

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